You should be able to change the shipping address, as I see the fields are blank where you need to put the alternative address. Though you might not be able to change the name. It's loading from your account settings.
Are you not able to put new address on the fields listed bellow?
You might not receive the card if you do not provide a street address and house number. Be assured that, when Payoneer said they shipped your card, they actually did.
If you can't still put anything on the address fields please send a mail to payoneer support. Before that, try to do the form with a different browser.